Shipping policy

CARTOZIA – 7-Day Shipping Policy

Shipping Policy

At Cartozia, we are committed to delivering your orders quickly and securely.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We aim to deliver all orders within 7 business days from the date of dispatch.
Delivery times may vary depending on your location, courier availability, and unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Free shipping promotions may be offered on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available).
You can use the tracking information to monitor your shipment's progress.

Delays

While we strive to deliver within 7 business days, delays may occasionally occur due to:

Weather conditions
Public holidays
Natural disasters
Courier service disruptions
Incorrect or incomplete shipping information

Cartozia is not responsible for delays caused by factors beyond our control, but we will do our best to keep you informed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Cartozia is not liable for delivery issues resulting from incorrect or incomplete addresses.